Terms and Conditions – Marcato Media Ltd

1. Introduction

These Terms and Conditions govern your use of https://marcatomedia.online/ and purchases made through the online store operated by Marcato Media Ltd.

Business name: Marcato Media Ltd
Company registration number: 17409623
Address: Office 1650, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR
Email: Support@marcatomedia.online
Phone: +44 7473908146

By accessing our website or placing an order, you agree to comply with these terms, subject to any mandatory consumer rights that apply to you.

2. Website Use

You agree to use our website lawfully and not to interfere with its security, functionality, or normal operation.

You must not attempt to gain unauthorised access to the website, introduce malicious code, misuse website forms, or use our content in a way that violates applicable law or the rights of others.

3. Products and Product Information

Our store lists computer hardware, electronic products, and related items.

We aim to present product descriptions, images, specifications, and prices as accurately as reasonably possible. However, product images may not always represent every detail of the item supplied, and manufacturers may update specifications.

Customers should review product compatibility, technical specifications, included accessories, and other relevant details before ordering. Please contact us if you need clarification.

Nothing in these terms excludes any legal rights you may have where goods are misdescribed or do not meet applicable legal requirements.

4. Prices and Payments

Prices, applicable taxes, delivery charges, and other costs should be displayed or communicated before you complete your purchase.

Our store accepts Visa, Mastercard, and other payment cards supported at checkout. The payment options actually available for a particular order are those presented during checkout.

Orders are subject to successful payment authorisation and any necessary order verification. We do not guarantee that every payment method will be available for every transaction.

For international orders, any applicable import duties, customs charges, taxes, or currency-conversion fees should be clarified before purchase where required. The allocation of these charges must be confirmed for the destinations we serve.

5. Orders and Contract Formation

When you submit an order, you are making a request to purchase the selected products under the terms presented at checkout.

An order acknowledgement does not necessarily mean the order has been finally accepted. The order confirmation process and the point at which a binding contract is formed should be consistent with the actual checkout and confirmation emails used by our store.

If an order cannot be fulfilled, we will communicate with the customer and arrange any refund due in accordance with applicable law and the terms of the transaction.

Customers should ensure that their contact, billing, and delivery details are accurate before submitting an order.

6. Shipping and Delivery

Our stated shipping timeframe is four days. The starting point for this timeframe, whether it means processing time or transit time, and whether it refers to business days or calendar days must be confirmed before publication.

Delivery times may vary depending on product availability, the destination, courier arrangements, customs procedures, and circumstances outside our reasonable control.

Any delivery estimate provided at checkout or in an order confirmation should be reviewed carefully. Applicable statutory delivery rights remain unaffected.

7. Returns, Refunds, and Cancellations

Our stated returns period is 15 days, subject to the detailed Refund and Returns Policy published on our website.

Customers should contact Support@marcatomedia.online to request return instructions before sending an item back.

Nothing in these Terms and Conditions removes or limits mandatory consumer rights, including applicable rights relating to cancellation of online purchases, faulty goods, goods that are not as described, or refunds.

For UK consumer distance sales, statutory cancellation rights generally include a 14-day period after delivery for eligible goods, subject to legal exceptions. Our 15-day returns policy must operate alongside, and not replace or reduce, those rights.

8. Product Warranties and Consumer Rights

Products may be covered by manufacturer warranties or other guarantees where applicable. The availability and terms of any manufacturer warranty should be checked for the particular product.

Your statutory rights remain in force. Nothing in these terms excludes liability or remedies where such exclusion is prohibited by law.

9. Intellectual Property

Unless otherwise stated, website text, branding, layout, and other original materials are owned by or used under permission by the relevant rights holder.

Product names, trademarks, logos, and images belonging to manufacturers or other third parties remain the property of their respective owners.

You may access the website for personal, lawful shopping purposes. You must not reproduce or commercially exploit protected website content without appropriate permission.

10. Third-Party Services and Links

Our website may rely on third-party services or link to external websites. Such services may have their own terms, policies, and availability conditions.

We are not responsible for independent third-party websites to the extent permitted by applicable law. This does not remove any responsibility that we have for our own products, representations, or legal obligations.

11. Limitation of Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer-protection law.

Subject to that restriction, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in this section affects consumers’ statutory rights regarding products purchased from us.

12. Privacy

Personal information is handled in accordance with our Privacy Policy. Customers should review that policy to understand how their information is collected, used, stored, and shared.

13. Changes to These Terms

We may update these terms when our website, business operations, or legal obligations change. The updated version will be published on this page.

Changes will not retrospectively remove rights already acquired under a contract or any rights that applicable law requires us to preserve.

14. Governing Law

These terms are intended to be governed by the law of England and Wales, subject to any mandatory consumer protections and jurisdictional rights that apply to customers in other countries.

The appropriate governing-law and jurisdiction wording should be confirmed for the company’s circumstances and international sales model.